Privacy Policy

Thank you for visiting the website (“Website”) operated by us. We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and disclose your personal information. This Privacy Policy also explains the measures we take to protect your personal information. Finally, this Privacy Policy explains your choices regarding the collection, use, and disclosure of your personal information. By accessing this website directly or through another website, you accept the practices described in this policy.

You are viewing our U.S. Privacy Statement, which applies to our processing of personal data of U.S. residents. This U.S. statement applies to individuals residing in certain U.S. states and is intended to help you better understand how we collect, use, and disclose your personal information, and how you can exercise your rights under applicable state privacy laws based on your state of residence, including California, Colorado, Connecticut, Delaware, Iowa, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, and Virginia, and other similar state laws that may be in effect (collectively, “U.S. Privacy Laws”).

Information Collection, Use, and Disclosure

1. Collection
   We collect information from you in several ways on this website. The information we may collect includes:

Information collected during registration and ordering. Before using certain features of this website or ordering products, you must complete an online registration form. During registration, you will be prompted to provide certain personal information, including but not limited to your name, shipping and billing addresses, telephone number, and email address. In addition, we may also ask for your country of residence and/or the country of operation of your organization so that we can comply with applicable laws and regulations. This personal information is used for billing purposes, order fulfillment, communicating with you about your order and website matters, and internal marketing. If we encounter problems processing your order, we may use your personal information to contact you.

Email addresses. Several locations on this website allow you to enter your email address for purposes including, but not limited to: creating a gift registry, requesting that we notify you of new product information, or registering for email newsletters and special offers. We collect information through cookies and similar technologies. Like many websites, this website uses cookies, pixels, tags, web beacons, and other similar technologies to speed up your browsing experience, identify you and your access privileges, and track your website usage. We also use third-party advertising companies to help us customize website content based on user needs or to serve advertisements on our behalf. These companies may use cookies, tags, pixels, and similar technologies to measure advertising effectiveness (e.g., which web pages users visited or which products they purchased and in what quantities). For more information about our use of cookies, please see our Cookie Policy.

Technical Information. Like most websites, this website’s servers automatically recognize the internet URL you used to access this website. We may also log your Internet Protocol (“IP”) address, internet service provider, and date/time stamp for system administration, order verification, internal marketing, and system troubleshooting. (An IP address can indicate the location of your computer on the internet.)

Product Reviews. You may choose to submit product reviews. If you post a review, we will ask you for your email address (your email address will be kept strictly confidential). Any personally identifiable information you submit in a review may be read or used by other visitors to the website. We are not responsible for any personally identifiable information you choose to submit in a review. We believe that you can post a helpful review without disclosing any personal information.

2. Use
   We use your personal information to:

Improve website functionality. We use your information to improve website functionality, such as making the website easier to use and helping you quickly find information, products, and services.
Provide products and services. We use your personal information to process your orders, provide you with customer service, and provide our products and services.

Improve our services. We may use your personal information to improve the content and layout of the website, expand our reach, and determine general market information about website visitors.

Communicate with you. We will use your personal information to communicate with you about this website, your orders, and shipping matters. This may include confirmation emails you receive when you register and service-related notifications. Additionally, you may submit your email address for purposes such as creating a gift list, requesting us to notify you of new product information, or subscribing to email newsletters and special offers. We always allow you to unsubscribe or opt out of receiving future emails (see the “Opt-Out” section below for more details). Because we need to communicate with you regarding the orders you place, you cannot opt ​​out of receiving emails related to your orders.

Advertising and Marketing: We may use your personal information to personalize or deliver advertisements to you, and for our marketing activities (including promoting our services and products to you).

Compliance with Legal, Regulatory, and Related Obligations: We may use your personal information to comply with legal, regulatory, or related obligations, including protecting our legal rights.

3. Information Disclosure
   We are committed to providing you with quality service and a wide selection of products. Except as described below, we will not sell, rent, exchange, license, or otherwise disclose your personal or financial information to any third party:

Service Providers: Like most catalog and online retailers, we sometimes contract with other parties to perform specific functions on our behalf. When we disclose information to these service providers, the information we disclose is intended to help them perform their services. For example, in order to deliver products to you, we must share some information. We work with third parties (such as the U.S. Postal Service, UPS, and FedEx) to ship products, ensure delivery, and obtain feedback, improve the quality of our services, and measure and improve the quality of third-party services. For example, with carriers, we provide them with some personally identifiable information, such as your name, shipping address, email address, and phone number. Similarly, to help you purchase products and provide you with customer service, we must provide your credit card number to financial service companies, such as credit card processors and issuing banks. When we submit your credit card number for authorization, we use appropriate and reasonable encryption technology to protect your information. (See the “Data Security” section below for more information.)

Business Partners: We may share information (such as daily visits to specific web pages or order amounts on specific dates) with third parties (such as advertising partners).

Third-Party Integrations: You may choose to share your information with third-party applications, plugins, or websites that you choose to integrate with. The information you provide to these third parties is subject to their terms and policies.

Corporate Affiliates and Business Acquisitions or Sales: We share your personal information with our corporate affiliates. We may acquire other companies, merge with other companies, or be acquired by other companies, or we may sell some or all of our assets. If this occurs, your personal information may be disclosed to other companies in accordance with the privacy policy then in effect. Legal, Regulatory, and Related Third Parties: We may disclose such information in response to requests from law enforcement officials, subpoenas, court orders, or as otherwise required by law. Additionally, we may disclose personal information when necessary to protect our legal rights, enforce our terms of use or other agreements, or protect ourselves or others. For example, we may share information to reduce the risk of fraud or to prevent someone from using or attempting to use this website for illegal purposes or to commit fraud.

Offline Information Collection, Use, and Disclosure
Most of the information we collect comes from this website. In some cases, we may also collect information offline. For example, when someone calls us to place an order or ask a question, we will only ask for the personal information necessary to process the order or answer the question. When we need to store information (such as order information), we will enter it into a database using SSL encryption. Our handling of the collection, use, and disclosure of offline information is consistent with our related online practices.

Summary of Information Collection and Disclosure
Below is a summary of the categories of personal information we may have collected about you in the past 12 months and the types of entities to whom we may have disclosed that information.

Selling or Sharing Personal Information
California and some other states grant users the right to opt out of the “sale,” “sharing,” or targeted advertising of their personal information. “Selling” refers to disclosing personal information to a third party in exchange for money or other value. “Sharing” refers to disclosing personal information to a third party for targeted advertising purposes.

We do not sell your personal information to third parties for monetary gain. We use advertising partners and ad networks for analytics and advertising purposes, which, under the aforementioned laws, may be considered a “sale,” “sharing,” or targeted advertising of personal information.

We have no actual knowledge that we sell or share the personal information of individuals under 16 years of age.

Contests and Other Promotions
We may occasionally run contests, sweepstakes, or other promotions. Participation in these activities may require registration. If you participate in these activities, we will collect your contact information, such as your name, address, and email address, and we may share this information with co-sponsors or other third parties involved in the activity, as noted in the activity rules or entry materials. We do not control the privacy practices of these third parties, and our privacy policy does not apply to their collection and use of your information. We may also share some of your entry information with third parties or the public for purposes of administering the activity, such as selecting winners and awarding prizes, and as permitted by the official rules of the activity (e.g., in a winner’s list). We will explain in more detail how we use your information in the terms and conditions of the relevant activity.

How Long We Retain Your Information
We retain your personal information as needed to provide our products, fulfill legal obligations, or protect our or others’ interests. We determine the length of time we need to retain information on a case-by-case basis. Factors we consider when making this determination include:

Whether we need it to provide our products or services.

How long we need to retain the information to comply with certain legal obligations.

Whether we need it for other legitimate purposes, such as preventing harm; investigating potential violations of our terms or policies; promoting safety, security, and integrity; or protecting ourselves, including our rights, property, or products.

Your Rights Regarding Your Information
Depending on where you live, and subject to certain exceptions, you may have some or all of the following rights:

Right to Know: You have the right to request that we disclose to you the personal information we collect, use, or disclose about you, and information about our data processing practices. Right to Correction: You have the right to request that we correct inaccurate personal information we hold about you.

Right to Deletion: You have the right to request that we delete personal information we have collected about you.

Right to Opt-Out: You have the right to opt-out of the “sale”/“sharing” of your personal information, including the use of your personal information for targeted advertising purposes.

Sensitive Data: For categories of sensitive personal information that we collect, we only obtain your explicit consent when necessary, or use or disclose such information when permitted by law.

Automated Analysis: We do not conduct analysis solely through automated means, nor do we make decisions that produce legal or other similarly significant effects concerning you solely through automated means.

Please note that to protect your information and the integrity of our products and services, we may need to verify your identity before processing your request. In some cases, we may need to collect additional information to verify your identity.

Under US privacy laws, you may also designate an authorized agent to make these requests on your behalf. If you authorize an agent to submit a request, we may need to collect additional information to verify your identity and the agent’s authorization before processing the request.

We will not discriminate against you for exercising these rights.

Check the box corresponding to the company you wish to unsubscribe from. Alternatively, you can check the “Select All” box, and the system will automatically select the unsubscribe option for each member.

Next, click the “Submit” button. This tool will automatically replace the specified advertising cookies and verify your opt-out status.
Opting out of an advertising network does not mean you will no longer receive online advertisements. It only means that the advertising network you opted out of will no longer serve ads customized based on your online preferences and usage habits. We currently do not respond to “Do Not Track” signals.

Data Security
This website employs physical, electronic, and managerial measures to protect the security of your personal information, including using Secure Sockets Layer (SSL) technology to protect all financial transactions conducted through this website. We use SSL encryption technology to protect your personal information online and take multiple measures to protect your personal information within our facilities. We strictly limit access to your personal information. Only employees who need access to your personal information to perform their specific duties are granted access. Furthermore, we rely on third-party service providers to ensure the physical security of some computer hardware. We believe their security measures are reasonable and appropriate. For example, when you access this website, the servers you access are located in a secure physical environment and protected by locked cabinets and electronic firewalls.

While we take industry-standard precautions to protect your personal information, we cannot guarantee absolute security. Currently, there is no 100% security guarantee, either online or offline.

Children
We respect children’s privacy. We do not knowingly or intentionally collect personal information from children under 13 years of age. If you are under 13 years of age, please do not submit any personal information to us and please have your parent or guardian assist you.

Updates to this Policy
If we change or update this Privacy Policy, we will notify you as required, including posting the changes and updates on the website so that you are always aware of the information we collect, use, and disclose. We encourage you to review this Privacy Policy from time to time to see if it has been changed or updated. If you have any questions about this Privacy Policy, please contact us through the “Contact Us” page.

For any inquiries, please contact us:

Company Name: ELAN TECH CO., LIMITED
Company Address: UNIT 903A, 9/F., CAMERON COMM CENTRE, 458-468 HENNESSY ROAD, CAUSEWAY BAY, HONG KONG
Email: [email protected]